Reference

How We Handle Your Account Information

We collect only what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep your login secure. This policy explains what data we gather, how we use it, and the control you have over your information.

Account data protectionWallet transaction recordsContact preferencesDevice and login historyRights to access and delete
Vijay Baji How We Handle Your Account Information
POLICY QUESTIONS

How to Reach Us About Your Data

If you have questions about this privacy policy, want to review the information we hold, or need to update your contact details, our support team is ready to help. We handle data requests directly and provide clear answers about what we collect and why.

Team online

Live Chat

Open the chat icon in your account lobby and ask about data access, deletion requests or privacy settings. Our team confirms your identity before discussing account-specific information and walks you through each step.

Email Support

Send your data request or privacy question to our support email from the address linked to your account. Include your registered mobile number so we can verify ownership and respond with the details you need.

Account Settings

Log in and visit your account settings to update your email, mobile number or communication preferences. You control whether we send you promotional messages, and you can withdraw consent for marketing at any time without affecting core account functions.

DATA PRACTICES

How We Protect and Use Your Information

We built our data practices around the transaction flow that matters most to players in Dhaka, Chittagong and Sylhet: fast wallet deposits, secure login and straightforward withdrawal verification. Every piece of data we collect serves a clear purpose, and we explain those purposes here.

Transaction Security

When you deposit via bKash, Nagad or Rocket, we encrypt your payment identifier and match it against your account record. We store transaction references to reconcile your balance and process withdrawals, but we never see your wallet PIN or password.

Login and Device Data

We log your device type, browser and IP address each time you sign in. This helps us detect logins from unfamiliar devices and send you an alert if someone tries to access your account without permission, keeping your balance safe.

Cookie and Session Management

Cookies remember your language choice and keep you logged in when you switch from Live Roulette Prize to Football TeamBet. You can clear cookies through your browser settings, though you will need to log in again and reset your preferences.

Data Retention and Deletion

We keep your account data while your profile is active and for the period local record-keeping rules require after closure. Request deletion by contacting support with your account details, and we will remove personal identifiers once the retention window ends.

Privacy Policy Questions

We collect your mobile number, email address and payment identifier when you open an account. This data lets us verify deposits from bKash, Nagad or Rocket, send withdrawal confirmations and contact you if we detect unusual account activity.

We share transaction details with payment processors to complete your deposits and withdrawals. We do not sell your personal information to advertisers or data brokers, and we only disclose account records when required by local legal process in eligible regions.

Contact our support team via live chat or email from your registered address. Confirm your identity with your mobile number, and we will send you a summary of the account data, transaction history and device logs we store.

Yes. Close your account through settings or support, then request deletion. We archive transaction records for the period local rules require, then remove personal identifiers. Balances must be withdrawn before we process the deletion request.

Cookies keep you logged in, remember your language preference and track which games you open most often so we can surface them faster. You can disable cookies in your browser, but some account features may require you to log in repeatedly.

Inactive accounts remain on file with login credentials and transaction history. If you want us to delete your data, contact support and request closure. We will archive records for the required retention period, then purge personal identifiers from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.